Contact Us
The fastest way to reach us is by email. We typically respond within 24 hours on business days.
App Store Availability
Monli has been submitted to Apple and is currently in App Store review. The public App Store page may be unavailable until Apple approves the release. Once approved, we will update the website with the App Store link.
When Writing to Us
To help us resolve your issue quickly, please include:
- A brief description of the problem or question
- Your device model and iOS version
- The version of Monli you're using (visible in Settings)
- Screenshots if applicable
App Issues
Bugs, crashes, display problems, or unexpected behavior — let us know and we'll investigate.
Premium & Billing
Monli Pro is purchased through Apple's in-app purchase system. The exact product, price, and terms are shown in the app and App Store purchase sheet before you buy.
Feature Requests
Have an idea for Monli? We'd love to hear it. Send us your suggestion by email.
General Questions
Anything else about Monli, privacy, data handling, or the app — just reach out.
FAQ
How do I restore a purchase?
Open Monli, go to Settings, and tap Restore Purchases. Make sure you are signed in with the same Apple ID that made the purchase.
How do refunds work?
Purchases are billed by Apple. To request a refund or review a purchase, use reportaproblem.apple.com with the Apple ID used for the purchase.
Where is my data stored?
Your subscription data is stored on your device by default. If you enable iCloud sync, Apple syncs your Monli data through iCloud under your Apple ID. Monli does not operate a separate account system for your subscription list.
How do I delete my data?
You can edit or delete subscriptions inside the app. To remove local app data, delete Monli from your device. If iCloud sync is enabled, you can also manage iCloud data in your Apple ID and iCloud settings.
Why did I miss a reminder?
Check that notifications are enabled for Monli in iOS Settings and that reminder dates are correct in the app. Notification delivery can be affected by Focus modes, device settings, time zone changes, and iOS behavior.
Can I export my subscriptions?
Export is available from the app Settings when the feature is unlocked. If export does not work as expected, contact us with your iOS version and Monli app version.
Where can I read the privacy policy and terms?
You can read the Privacy Policy and Terms of Use on this website. Both links are also available inside Monli Settings.